1 Introduction
pussi888 ("we", "us", "our", "the Platform", or "the Operator") is committed to protecting the privacy and personal data of all individuals who interact with our online gaming platform atpussi888.cam (the "Website") and any associated services. This Privacy Policy (the "Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed, stored, and protected.
This Policy applies to all Users who register an account, visit the Website, interact with our customer support team, or otherwise engage with the pusi888 Platform. It should be read alongside our Terms & Conditions and our Responsible Gambling Policy, both of which are incorporated into the overall framework governing your use of our services.
By using the pusi888 Platform, registering an account, or submitting any personal information to us, you acknowledge that you have read and understood this Policy and that you consent to the collection, processing, and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform immediately.
Malaysian Users: While Malaysia does not have a dedicated comprehensive data protection law directly equivalent to the EU GDPR, thePersonal Data Protection Act 2010(PDPA) governs the processing of personal data in commercial transactions involving Malaysian citizens and residents. pusi888 takes its obligations under applicable data protection frameworks seriously and endeavours to process your personal data responsibly and lawfully.
2 Definitions
For the purposes of this Privacy Policy, the following definitions shall apply:
- "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to your name, identification number, contact details, financial information, and device identifiers.
- "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
- "Data Subject" means any registered User or visitor of the Platform whose Personal Data is processed by pusi888.
- "Third Party" means any natural person or legal entity other than the Data Subject and pusi888, including payment service providers, KYC verification partners, and technology service providers.
- "Cookies" means small text files stored on your device by your web browser at the instruction of the Website, used to retain information about your session and preferences.
- "KYC" means Know Your Customer — the identity verification process required for account management and regulatory compliance purposes.
3 Data We Collect
pusi888 collects personal data from you in connection with your use of the Platform. The categories of personal data we may collect include the following:
3.1 Registration & Identity Data
- Full legal name as it appears on your government-issued identification;
- Date of birth (for age verification — players must be 21 years or older);
- Email address and mobile phone number;
- Residential address, including city, state, and postcode (e.g., addresses in Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, or Shah Alam);
- Username and encrypted password credentials.
3.2 Identity Verification (KYC) Documents
- Copy of government-issued photo identification — Malaysian MyKad (NRIC), Driver's Licence, or Passport;
- Proof of residential address — utility bill (e.g., TNB, Unifi, Maxis, Syabas) or bank statement dated within three months;
- Selfie photograph holding your identification document;
- Where applicable, proof of payment method ownership (e.g., screenshot of Touch'n Go eWallet, Boost, GrabPay, or bank account in your name).
3.3 Financial & Transaction Data
- Records of all deposit and withdrawal transactions, including method, amount (MYR or cryptocurrency), timestamp, and transaction reference;
- Payment instrument details such as bank account numbers (partially masked), e-wallet identifiers, or cryptocurrency wallet addresses;
- Wagering history, game session records, and balance movements.
3.4 Technical & Device Data
- IP address, device type, operating system, and browser version;
- Session duration, pages visited, and navigation behaviour on the Platform;
- Geolocation data (country/region level) where required for access controls.
3.5 Communications Data
- Records of live chat interactions, support emails, and any correspondence with the pusi888 customer support team;
- Survey responses, feedback submissions, and promotional communication preferences.
4 How Data Is Collected
pusi888 collects personal data through the following means:
- Direct submission: Information you provide when registering an account, completing KYC, contacting support, or participating in promotions;
- Automated collection: Technical and session data collected automatically when you access and navigate the Platform via cookies, log files, and similar technologies;
- Third-party sources: Identity verification data received from our authorised KYC and fraud prevention partners during the account verification process;
- Payment processors: Transaction confirmation data received from payment service providers including banks, e-wallet operators (Touch 'n Go, Boost, GrabPay), and DuitNow/FPX network operators.
5 Data Processing & Legal Basis
pusi888 processes your personal data only where a lawful basis for doing so exists. The primary legal bases on which we rely are as follows:
| Processing Purpose |
Legal Basis |
Data Categories Involved |
| Account registration and management |
Performance of a contract |
Identity, contact, credential data |
| Identity verification (KYC) |
Legal obligation / contract |
KYC documents, identity data |
| Processing deposits and withdrawals |
Performance of a contract |
Financial, transaction data |
| Anti-fraud and AML monitoring |
Legal obligation / legitimate interest |
Transaction, device, behavioural data |
| Responsible gambling monitoring |
Legal obligation / legitimate interest |
Wagering history, session data |
| Customer support services |
Performance of a contract |
Communications, identity data |
| Marketing and promotional communications |
Consent (opt-in) |
Contact, preference data |
| Platform performance analytics |
Legitimate interest |
Technical, device, session data |
6 How We Use Your Data
pusi888 uses the personal data collected for the following purposes:
- Account administration: To create, manage, and maintain your Account on the Platform, including processing deposits and withdrawals in MYR or cryptocurrency;
- Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and to comply with our KYC obligations prior to processing withdrawal requests;
- Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other illicit activities;
- Responsible gambling compliance: To monitor gameplay patterns for indicators of problem gambling and to administer self-exclusion, deposit limit, and session control tools;
- Customer service: To respond to your enquiries, resolve disputes, and provide assistance through live chat, email, and other support channels;
- Legal compliance: To comply with applicable laws, regulations, court orders, and lawful requests from competent authorities;
- Marketing communications (with consent): To send promotional offers, bonus notifications, and Platform updates by email or in-Platform messaging, where you have opted in to receive such communications;
- Platform improvement: To analyse usage patterns and technical performance for the purpose of improving the user experience on the Platform.
Marketing Opt-Out: If you no longer wish to receive marketing communications from pussi888, you may update your communication preferences at any time through your Account settings or by contacting our support team. Withdrawal of consent for marketing communications does not affect the lawfulness of processing carried out prior to your opt-out.
7 Data Sharing & Disclosure
pussi888 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with third parties only in the following circumstances:
- Payment service providers: Transaction data is necessarily shared with relevant payment processors — including banks (Maybank, CIMB, Public Bank, Hong Leong Bank), e-wallet operators (Touch 'n Go, Boost, GrabPay), DuitNow/FPX network operators, and cryptocurrency processing partners — to facilitate deposits and withdrawals;
- KYC and identity verification partners: Identity documents and verification data are shared with authorised third-party KYC service providers solely for the purpose of verifying your identity in accordance with our compliance obligations;
- Fraud prevention and AML partners: Anonymised or pseudonymised transaction data may be shared with fraud detection and anti-money laundering monitoring services to identify and prevent illicit activity;
- Technology and infrastructure providers: Data necessary for Platform operation is processed by hosting, cloud infrastructure, and software service providers acting as data processors under appropriate contractual data protection obligations;
- Legal and regulatory authorities: We will disclose personal data to courts, regulators, law enforcement agencies, or other governmental bodies where required by law, court order, or in good-faith belief that disclosure is necessary to protect the rights, property, or safety of pusi888, our Users, or the public;
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of pusi888's assets, your personal data may be transferred to the relevant successor entity, subject to equivalent privacy protections.
All third parties with whom personal data is shared are required to handle such data confidentially, to use it only for the specified purpose, and to maintain adequate data security measures.
8 Data Retention
pussi888 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention guidelines apply:
- Account and identity data: Retained for the duration of your Account and for minimum period of five (5) years following Account closure, in accordance with anti-money laundering and financial record-keeping obligations;
- KYC documents: Retained for a minimum of five (5) years from the date of submission or Account closure, whichever is later;
- Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
- Customer support communications: Retained for a period of three (3) years unless the subject matter requires a longer retention period for legal or compliance purposes;
- Technical and session data: Typically retained for up to twelve (12) months for Platform security and performance monitoring purposes.
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in manner that renders it permanently unidentifiable.
9 Data Security
pussi888 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
- Encryption of sensitive data fields — including passwords and financial instrument details — at rest using industry-standard cryptographic methods;
- Access controls ensuring that personal data is accessible only to authorised personnel on a strict need-to-know basis;
- Regular security assessments, penetration testing, and vulnerability scanning of Platform infrastructure;
- Multi-factor authentication requirements for administrative access to data systems;
- Incident response procedures providing for prompt identification, containment, and notification of any personal data breach.
Your Responsibility: While pussi888 takes significant steps to protect your data, you are responsible for maintaining the confidentiality of your Account credentials. Never share your password with anyone. pusi888 will never ask for your full password via email, chat, or phone. If you suspect unauthorized access to your Account, contact our support team immediately.
10 Cookies & Tracking Technologies
The pusi888 Website uses cookies and similar tracking technologies to enhance the user experience, maintain session continuity, and collect analytical data. The following categories of cookies are used on the Platform:
- Strictly Necessary Cookies: These cookies are essential for the Website to function correctly. They maintain your login session, remember your language preferences, and enable core Platform functionality. These cookies cannot be disabled.
- Performance and Analytics Cookies: These cookies collect anonymised data about how visitors use the Website — including pages visited, time spent on site, and navigation paths — to help us identify areas for improvement.
- Functional Cookies: These cookies remember your preferences and settings (such as display preferences and notification choices) to provide a more personalised experience.
- Security Cookies: These cookies assist in fraud detection and prevention by identifying unusual session behaviours or access patterns that may indicate unauthorized use.
You may control non-essential cookie usage through your browser settings. However, disabling cookies may affect the functionality and security of certain Platform features. By continuing to use the Platform, you consent to our use of cookies as described in this Policy.
11 Your Rights
Subject to applicable law, you have the following rights in relation to your personal data held by pussi888. To exercise any of these rights, please contact our support team using the details in Section15.
Right of Access
You have the right to request a copy of the personal data we hold about you, along with information about how it is processed.
Right to Rectification
You may request correction of any inaccurate or incomplete personal data held your Account or in our records.
Right to Erasure
You may request the deletion of your personal data where we no longer have a lawful basis to retain it, subject to overiding legal obligations.
Right to Restriction
You may request that we restrict the processing of your personal data in certain circumstances, such as where accuracy is contested.
Right to Portability
Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Right to Object
You may object to the processing of your personal data for marketing purposes or on grounds related to your particular situation.
Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Right to Complain
You have the right to lodge a complaint with the relevant data protection authority if you believe your rights have been infringed.
pusi888 will respond to all verifiable rights requests within thirty (30) calendar days of receipt. We may require identity verification before processing your request to ensure we do not disclose or delete data belonging to the wrong individual.
12 Children & Minors
The pusi888 Platform is strictly intended for adults aged21 years and above. We do not knowingly collect personal data from any individual under the age of 21. Registration by or on behalf of any person under 21 is expressly prohibited under ourTerms & Conditions.
If pusi888 becomes aware, or has reasonable grounds to believe, that personal data belonging to a person under the age of 21 has been collected, we will take immediate steps to verify the matter, close the relevant Account, and securely delete the associated personal data in accordance with our data retention procedures.
If you believe that we may have inadvertently collected personal data from a person under the age of 21, please contact us immediately using the contact details provided in Section 15 of this Policy.
13 International Data Transfers
The pussi888 Platform operates on international infrastructure. Your personal data may therefore be transferred to, and processed in, countries outside of Malaysia. When such transfers occur, pusi888 takes appropriate steps to ensure that adequate protections are in place, including:
- The use of data processing agreements incorporating standard contractual clauses or equivalent data transfer mechanisms;
- Ensuring that recipient countries or entities provide adequate levels of data protection comparable to those applicable in Malaysia;
- Limiting international data transfers to only what is strictly necessary for service delivery and compliance purposes.
Payment Data Transfers: When you make deposits or request withdrawals via Malaysian payment methods — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, or local banks — transaction data is processed in accordance with the privacy policies and data handling practices of those respective payment service providers. pusi888 recommends that you review the relevant provider's privacy policy for information about how they handle your data.
14 Policy Amendments
pusi888 reserves the right to amend, update, or replace this Privacy Policy at any time. Material changes will be communicated to registered Users via email or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision to this Policy is displayed at the top of this document and on the data glance strip below the page hero. It is your responsibility to review this Policy periodically to remain informed of any updates. Your continued use of the Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms.